Frequently Asked Questions

Common questions about web design, hosting, and care

Quick answers to help you understand how Sunlight Mirage handles projects, hosting, support, and ongoing maintenance.

Do I need hosting before starting a website?

No. We can help you plan the website first, then connect the right hosting and domain setup when the project is ready.

Can Sunlight Mirage redesign an existing site?

Yes. Existing websites can be reviewed, cleaned up, redesigned, or rebuilt depending on the current structure and long-term goals.

Do you work with UserSpice?

Yes. UserSpice is used for account systems, dashboards, plugins, internal tools, and custom workflow-driven projects.

What are care plans for?

Care plans help keep websites updated, backed up, monitored, and supported after launch so the site does not become neglected.

How do existing clients get support?

Existing hosting and care clients should use the client area or support ticket system so requests can be tracked properly.

Can you help with domains and SSL?

Yes. We can help with domain registration, DNS setup, SSL, redirects, and basic hosting configuration.

Do you offer fixed prices?

Some services may have standard starting points, but most design and custom system work depends on the project scope.

What is the best way to start?

Send a short message with what you need, what you already have, and what you want the finished result to do.

Still have questions?

Reach out and we’ll help point you in the right direction.

You do not need to know the technical answer before contacting us. A simple explanation of what you are trying to do is enough.